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ORDERS

Orders are processed in the order they are received.

*Each item in your order is hand cut and sewn. Please allow some time for this magic to happen! Since items are handmade to order, the current processing times may vary between 10-14 business days. * ( Monday-Friday )

 

 

SIZING

Please reference our sizing chart

 

PADDING

Tops do not have padding, however they are triple lined for maximum coverage and support. 

 

CUSTOM SUITS

At this time, we do not provide the option to purchase custom made suits. Our styles and prints are subject to change each season in order to preserve the unique nature of the suits.

We do however offer custom sizing. If you are in between sizes or need something larger/ smaller, never hesitate to ask! Since each item is handmade to order, adjusting a size is not a problem.

 

SHIPPING

Once your merchandise has shipped, you can expect to receive it within 1 - 4 days within the US.

If you need a rush order, please feel free to email us at info@britlowswim.com.  We're happy to assist and accommodate our customers however we can.

Orders shipped within the U.S are sent via USPS First class mail free of charge. You will receive a confirmation email with the tracking information once the order has been shipped. 

 

INTERNATIONAL SHIPPING

Shipping times vary based on location. Unfortunately tracking information may not be available on all International packages.  Typically once shipped, international orders may take anywhere from 1-3 weeks to arrive.

*Duties and taxes on international orders are the responsibility of the customer. *

 

 

EXCHANGE POLICY

 

Because all items are handmade to order, we cannot accept returns.

We do however want you to love your purchase! We will gladly accept merchandise for exchange within 15 days of receiving the items. Merchandise must be clean, unwashed, unworn, with tags still attached.  Exchanges can be made for a different size, style or color.

If you wish to exchange, please contact us via email to obtain authorization. Include your order number, and info on what you'd like in exchange.

Email: info@britlowswim.com

Exchanges must be returned to :   BRITLOW SWIM , 1420 NE Miami Pl #615  Miami, Florida 33132

 

*Clearance items are FINAL SALE* (No refunds or exchanges)

 

 

OTHER

 

CURRENCY

All prices are listed in USD.

 

*For any other concerns/questions, please feel free to contact us!*